Cancellation Policy

Registration fees will be due (regardless of attendance) unless a cancellation request is received no less than seven (7) business days prior to the start of the event. 

Business days are defined as Monday through Friday, excluding federal holidays.

Example: If a professional learning event is scheduled for Wednesday, March 19, a cancellation must be received by Tuesday, March 10. The Saturday and Sunday in between do not count toward the seven business days.

Administrative Fee: A non-refundable administrative fee of 25% of the registration cost or $25 (whichever is less) will be applied to all cancellations, regardless of when the cancellation request is made.

Late Cancellations & No-Shows: Cancellations received fewer than seven (7) business days before the event, or failure to attend the event (“no-show”), are not eligible for a refund. The administrative fee does not apply in these cases, as no refunds will be issued.

To cancel a registration, email Lindsey Zeller, MAASE Manager of Membership and Marketing, at lindseyzeller@maase.org.